WORKING IN A TEAM

DESCRIPTION

The role of teams in organisations is now recognised as a vital factor in meeting business goals and objectives. But simply bringing together a group of highly skilled people and then leaving them to deliver will not always generate the expected results. Each member of the team must acknowledge their role in generating team success.

This programme explores the real characteristics of a team and its infrastructure to enable team members themselves to maximise from the strengths and talents of the team. The programme is designed to explore the facets of effective team working, and how to work through difficulties as the team develops its competence.

COURSE OBJECTIVES  :

• To identify the key characteristics of teams and blockers and enablers to team development
• To identify the key differences between groups and teams
• To identify the impact and influence of external and internal stakeholders
• To identify own contribution to the team and how to maximise this for superior performance
• To identify strategies for energising the contribution to the work/relationships with other team members
• How to contribute to team functioning and well being
• Coping with team conflict
• Identifying team characteristics
• Team feedback and role assessment

OUTLINE COURSE :

• Team roles and characteristics 
• Team theories and practice 
• Factors contributing to team conflict
• Building relationships with team members
• Team game and feedback   

COURSE  SYLLABUS :

Section 1

• What is a team? What can teamwork achieve and what are the traits of high-performing teams? The lifecycle of teams – forming, storming, norming and performing.

Section 2

• Personalities and role preferences in teams What are the personalities, contexts, and social norms that underpin team interactions? How can we understand team working preferences and potential conflicts?

Section 3

• Critique a hypothetical team Analyse the potential for success of a hypothetical team and the need for strategies.

Section 4

• Everyday teamwork planning tools Tips for new teams, team meetings, project planning and team decision-making.

Section 5

• Leadership, assertiveness, and cooperation Why everyone should develop these attributes and what are the frameworks for developing them for yourself. How to lead a team when your turn comes.

Section 6

• Maintaining your team Effective communication, embracing diversity, and staying ahead of team conflict.

Section 7

 Addressing team conflict The reality of team conflict and dysfunction, how conflict escalates, addressing team conflict and team dysfunction, and a DIY team problem solving diagnosis tool.

Approach: interviews, short answer questions, polls, drag and drop activities, multiple choice questions, peer assessments, and discussion.

 WHO SHOULD ATTEND ?

• This course is intended for all employees who are part of a team and who need to produce challenging outcomes with a project team or any type of functional work team.  

By the end of the programme participants will be better able to:

v  Identify the key characteristics of the team, catalysts and barriers for synergistic team working.

v  Evaluate the environment within which the team must operate including the impact and influence of its sponsors

v  Be able to determine their own strengths and talents in the team

v  Describe their own preferred role when working in a team.

v  Devise those factors that are critical to the team’s success and focusing on planning the task ahead.

v  Contribute to high impact team meetings, whether this is as a team member or as a team leader/project manager.

v  Positively manage the sources of potential conflict situations

FACILITATOR  : 

• Irfan Riza, SE, MSi, MA
  
• Ayu  Helena  Cornellia, BA, MSi, PhD