ADVANCED SELECTION, INTERVIEWING & RECRUITMENT SKILLS

ABOUT THE COURSE

In today’s business world Interviewing has been identified as a critical management skill. Proven results have concluded that the “Old Style” interview is a failure. Published results show it’s less than 1.5% likely to be successful. The new approach to interviewing is to use the behavioural approach – as recommended by psychologists. The approach once mastered will transform your ability to interview effectively.

COMPETENCIES EMPHASISED

1. How to interview to an International standard
2. How to decode Body language
3. How to decide if testing and personality questionnaires are appropriate
4. How to structure and conduct interview questions to a standard

PERSONAL IMPACT

1. You will assess your own understanding and experience in recruitment and selection
2. You will know the nine stages in a successful recruitment programme
3. You will get to practice the skills required during the interview process
4. You will develop personal action plans for improvement - particularly the balanced score method and the new behavioural questioning system
5. You will have carried out an interview using the technique gathered
6. You will be able to use techniques to discover when documents are falisified or when the candidate is not telling the truth.

SEMINAR OBJECTIVES

1. Recognise the complexities of recruitment and selection in today’s modern environment
2. Understanding the 9 stages of recruitment and selection, and the importance of each stage
3. Know how to analyse a particular job and develop a job description and person specification to findthe key tasks
4. Apply and use a plan for selection short listing that will dramatically save time
5. Consider the concept of and know when to use Testing, and personality questionnaires and when assessment centers are appropriate.
6. Be able to use the new skills of the behavioral interviewer
7. Be able to design and use the two step questioning technique.
8. Be able to write and practice using pre written questions and the balanced score scoring system.
9. Be able to use and decode behavioral body language

DESCRIPTION SUBJECTS

üIntroduction and seminar objectives

üSelf assessment – knowledge and interviewing skills

üThe recruitment process – the new process map including testing and why we use behavioral questionnaires

üImportance of behavioral listening skills –demonstration and exercise

üEnd of day review

üReview of previous day

üThe process of interviewing – Step one Identifying the key processes of the job

üThe process of interviewing - Step two incorporating all the technical information – writing the job advert –the new style

üThe process of interviewing -Step three – Short listing, and the new way of preparing behavior led interviewing questions – video Knowledge based and probing questions. PRACTICE

üThe process of interviewing - Step four Pre writing interview questions using the behavioral score system -PRACTICE

üThe process of interviewing – Step five – how to ask and take replies from the questioning process – examples.

üThe process of interviewing – How to tell when candidates are not telling the truth –video clips and examples

üStep six - How to sell the company and be a model PR person throughout the interview

üStep seven – The techniques of running a professional interview – room layout, positioning, how to structure the panel.

üStep Eight – Two techniques to radically improve the decision making progress.

üStep nine – ensuring your interview is in accordance with international law – examples and demonstrations – video “what did I do wrong?”

üReview of previous learning

üPractical exercises

üObservation skills

üInterview process in practice

üReview of listening skills

üReview of question techniques

üObservable behavior from candidates

üObservable behavior from interviewer

üEnd of day review

üReview –what are the critical success factors

üPractical interviews

üListening skills reviewed

üEnd of course review

PARTICIPANT

Whether you have vast experience in recruitment or just starting out, this programme will be of benefit to all. It will be of particular benefit to those who want to explore opportunities for improving their current recruitment and selection process in their own organisation as well as building upon their existing personal skills. This is a practical course – run by an acknowledged Psychologist who specialises in the new recruitment skills

INSTUCTOR

Solid Corp Trainer Teeam

FACILITIES

Facilities of course :

üCertificate,

üQuality Training Kit ,

üQuality Training Material (Hardcopy And Softcopy)

üConvenient Training Facilities At Stars Hotel, Lunch & 2 X Coffee Breaks,

Souvenir.