SECRETARY AND ADMINISTRATIVE ASSISTANT DEVELOPMENT

INTRODUCTION

The development of an organization always demanding quality improvement of resources involved in it. Secretary and Administrative Assistant plays an important role in maintaining the smooth pace of corporate dynamics. Increasing the volume of routine work and additional duties of company secretary and always weigh the Secretary and Administrative Assistant. Deadlines are tight and quality demands means the completion of a more intelligent, effective, creative and fun to be implemented. In addition to maintain customer satisfaction, intelligence in the completion of the work was made a secretary and Administrative Assistant has a higher sale value.

PURPOSE

The training is aimed at providing additional insight and practical skills needed by secretaries and administrative functions so that they can perform tasks and responsibilities with more intelligent, effective and full of creativity. Material quality of the experienced instructors are mixed together in a creative and fun training.

MATERIALS

1. Self Management 
   Recognizing the potential of self through techniques: 
   a. Questionnaire 
   b. Fingerprint analysis
2. Personality for Communication Skill 
   a. Knowing personality types 
   b. Effective communication techniques based on personality type
3. Creative & Effective Way of Note Making / Taking 
   Recording techniques are effective and fun 
   a. Business Plan 
   b. Presentation Materials 
   c. Minutes Meeting
4. Smarter and Faster Reading 
   Improve reading skills with an increased understanding of the content of reading
5. Effective Presentation Tips 
   Presentation tips to make it more effective and confident
6. Improving Memory Skill 
   Given the creative and applied techniques. Effective way to remember the presentation materials, schedules, phone numbers, faces and names.

PARTICIPANTS

Executive Secretary, Senior / Junior Secretary, Personal Assistant, Administrative Assistant