OVERVIEW
A rapidly changing, highly competitive marketplace demands making judicious, informed decisions about the people you hire or promote—decisions that can impact your organization for years. This Interview skills workshop provides a structured, replicable approach to interviewing by developing the skills your people need to interview confidently, gather data that accurately predicts future job performance, and evaluate candidate information to make the best selection decision.
Do you face any of these issues?
Do your interviewers have the skills and confidence to ask the right questions to accurately select job candidates who are able and willing to perform the job?
Do your interviewers know how to make a positive impression on candidates to increase job acceptance rates?
Do your interviewers know how to evaluate and integrate all the available data to make better hiring decisions?
OUTCOMES
- Create behavior-based interview questions
- Improve their Questioning techniques by reconstruct and asking the right questions to draw out the potentials in interviewees
- Probe and questions to check for consistency in answers from interviewees
- More adept and able to read the body language of the interviewees
- Create competency requirements for any given position
- Understand why they should conduct behavioral interviews as they are many times more accurate than traditional interviews.
- To understand the process of hiring and implications if hiring wrong people
- Identify and apply the principles of behaviour interviews and performance- based selection methods
- Enhance confidence and professioinal interviewing skills with effective communication strategies and behavioural interviews techniques
- Practise role-playing based on various different situations
- Complete the entire process through testing and reference checking
- Build interviewing skills and confidence.
- Use the interview guide to prepare for and conduct an effective interview while making a positive impression on candidates to increase job acceptance rates.
- Gather and evaluate data on a candidate’s entire profile: experience, knowledge, competencies, and motivations for the right job match
- Make hiring decisions using candidate data evaluation and integration to hire successful candidates who are willing and able to perform the job.
- Develop the competency of Decision Making
OUTLINES
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Delegates will actively participate in the process, learning and applying the concepts of behavioural base interviewing throughout this day, as they move from reviewing candidate materials through making a hiring decision.
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COURSE OUTLINE |
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2. The Importance of Hiring the Right People o The cost of hiring errors and the benefits of hiring the right match 3. Why Behavioral Interview o Discussion on from various perspectives; the applicant, team manager, human resources o What research tells us about better interviewing 4. Before the Interview o Conduct a Job Analysis o Recognise critical incidents o Identify competencies and performance dimensions o Develop job descriptions o Prepare neutral job application 5. Forming the Interview Questions o Coming up with right questions o Developing responses you are looking for o Developing rating scales o Making ratings reliable (consistent) 6. Developing an Interview Format o Develop rapport o Structure the interview process o Gather predictive information o Sell your organization o Gain a commitment o Conclude the interview 7. Ethical and legal issues o Diversity o Standardization o Background Investigations 8. Interviewing Techniques o Create a comfortable atmosphere o Ask open questions and probe answers o Use active listening skills o Pause, clarify and summarise o Record applicant responses 9. Interview Errors to Avoid o Leniency/ Stringency o Error of central tendency o Halo/ Horns Effect o Talking incessantly 10. Rating Interviews o Rating errors and how to avoid them o Valuing and scoring candidate responses 11. Testing o Using psychometric test results in the interview o Using other test results 12. Reference Checks o Checking the validity of candidate claims 13. Conduct Practice Interview 14. Final Review |
PARTICIPANTS
You who want to enhance their EI so that they can understand themselves & interact with others better. All who need to improve their effectiveness at both the interpersonal & professional levels. All who aim to keep updated on recent, cutting-edge developments in EI with improved collaboration & conflict management skills.
INSTRUCTOR
Ir. Elisa Kusrini, MTand Team
PRICE
Please call us
Office
LPP Garden Hotel, Business Center, Jl. Laksda Adisucipto Km.6, Catur Tunggal, Depok, Sleman 55281, Yogyakarta Indonesia
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