POSITIVE WORK ATTITUDE

Why positive attitude?

Positive attitude is essential for the delivery of high quality service. Lack of right attitude is the leading cause of conflict at workplace. Although so much focus has been put on changing cultures and the impact on organization, it is no doubt, that the right attitude has always been the key to both the success and the failure of the company.

So, why are there failures?

Many factors contribute to lack of the right attitude. First and foremost, bosses, middle management and staff at large are trained to communicate differently.

Hierarchy frequently inhibits people from speaking up. People do not voice due to the fear of being told off by people in the higher hierarchy.

Cultures in organization also play an important role in determining the right attitude. In most instances, the association of blame culture has further contributed to failures in working together.

Course Outline

·What is a positive attitude?

In this session, discover what positive work attitude is. Participants will also have an insight on how the right attitude should be in every aspect of work to ensure the highest level of satisfaction.

·Positive Attitude In Corporate Culture : A paradigm shift

Assessing the need to change in the mind-set of people in accepting the right attitude as part of a corporate culture. Participants will be given different company profiles to analyse to see how corporate culture has been so successful in other organization and why it is so important for staff to identify with their company.

·Understanding Personality : Accept it, We Are All Different!

Participants will analyse how different personalities affect their lives and the people around them, and due to this, people are always communicating differently. In this session, participants will be given case studies to analyse and how understanding personality can help improve one’s personal development.

· Individual & Teamwork: What are the differences?

Discover the correlation between working alone and working as a team, and how it has an impact on productivity and one’s attitude.

INSTRUCTUR

Irfan Riza, SE, MSi, MA and Team

PRICE

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